:root{--navy:#102a35;--teal:#14796f;--ink:#183541;--muted:#60737a;--line:#dce5e5;--paper:#f4f7f6;--gold:#eab86c}*{box-sizing:border-box}body{margin:0;background:var(--paper);font:15px/1.55 system-ui,sans-serif;color:var(--ink)}button,input,select,textarea{font:inherit}button{cursor:pointer;border:0;background:var(--teal);color:white;padding:10px 16px;border-radius:7px;font-weight:650}button:hover{filter:brightness(1.08)}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:3px solid var(--gold);outline-offset:3px}input,select,textarea{border:1px solid #bdcece;border-radius:6px;padding:10px;background:white;color:var(--ink);width:100%}textarea{min-height:120px}label{font-size:13px;font-weight:650;display:block;margin:12px 0 5px}small{display:block;color:var(--muted);font-size:12px}h1,h2,h3,p{margin-top:0}h1{font-size:32px;letter-spacing:-1px;line-height:1.2;margin-bottom:8px}h2{font-size:21px;letter-spacing:-.4px}h3{font-size:16px;margin-bottom:8px}.shell{display:grid;grid-template-columns:248px 1fr;min-height:100vh}aside{background:var(--navy);color:#dbe9eb;padding:32px 22px;display:flex;flex-direction:column}.brand{display:flex;gap:12px;align-items:center;font-size:21px;margin-bottom:45px}.brand small{letter-spacing:1.8px;color:#91adb5;font-size:9px}.mark{display:inline-grid;place-items:center;width:40px;height:43px;background:#c5e2d8;color:#123f3a;border-radius:12px 12px 19px 19px;font:bold 27px Georgia}nav{display:grid;gap:7px}nav button{background:transparent;text-align:left;color:#b6cbd0;font-size:14px;padding:12px}nav button.active{background:#24434e;color:#fff;box-shadow:inset 3px 0 #a3d4c2}.aside-note{margin-top:auto;padding-top:45px;color:#93acb2;font-size:12px}.aside-note p{color:#b4d9c8;margin-top:12px}.quiet{background:transparent;color:inherit;border:1px solid #809b9f}main{padding:34px 42px;min-width:0}header{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:24px}.eyebrow{font-size:10px;letter-spacing:2px;font-weight:750;color:var(--teal);margin-bottom:10px}.pill{display:inline-block;border-radius:20px;background:#e8f1ed;color:#356658;padding:4px 10px;font-size:11px;font-weight:700;white-space:nowrap}.banner{border-left:3px solid var(--gold);background:#fff8e9;padding:13px 17px;font-size:13px;margin-bottom:28px}.banner strong{margin-right:5px}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:15px;margin-bottom:28px}.card{background:white;border:1px solid var(--line);border-radius:12px;padding:22px;margin-bottom:20px}.stat{border-radius:10px;background:white;border:1px solid var(--line);padding:20px}.stat b{display:block;font-size:33px;font-weight:600;margin-top:10px}.stat span{font-size:12px;color:var(--muted)}.columns{display:grid;grid-template-columns:1.4fr 1fr;gap:22px}.sector{display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line);padding:13px 0;gap:20px}.sector:last-child{border:0}.sector b{font-size:16px}.toolbar{display:flex;justify-content:space-between;gap:14px;align-items:center;margin-bottom:18px}.toolbar input{max-width:330px}.table-wrap{overflow:auto}table{width:100%;border-collapse:collapse;font-size:13px;text-align:left}th{color:var(--muted);font-size:11px;text-transform:uppercase;letter-spacing:1px;padding:10px;border-bottom:1px solid var(--line)}td{padding:14px 10px;border-bottom:1px solid var(--line);vertical-align:top}td button{font-size:11px;padding:6px 9px;margin:3px}.empty{padding:38px 15px;text-align:center;color:var(--muted)}.grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.agent-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:13px}.agent{background:white;border:1px solid var(--line);border-radius:9px;padding:18px}.agent .number{font-size:11px;color:var(--teal);font-weight:bold;margin-bottom:12px}.agent p{font-size:12px;color:var(--muted);margin-bottom:8px}.agent .pill{font-size:10px}details{margin:15px 0}summary{cursor:pointer;font-weight:650}.message{white-space:pre-wrap;font:13px/1.7 system-ui;color:#48616b;background:#f7faf9;padding:18px;border-radius:6px}.message-title{display:flex;justify-content:space-between;gap:16px}#alert{font-size:13px;margin:10px 0;color:#8f4422}.login{max-width:620px;margin:7vh auto;padding:40px}.login .mark{margin-bottom:35px}.login h1{font-size:44px}.login form{max-width:360px;margin-top:30px}.login button{margin-top:18px;width:100%}a{color:var(--teal)}.muted{color:var(--muted)}.status-error{color:#a44d35}.actions{display:flex;gap:8px;flex-wrap:wrap}.help{font-size:12px;color:var(--muted)}dialog{border:1px solid var(--line);border-radius:12px;max-width:680px;width:90%;padding:25px}dialog::backdrop{background:#102a3580}dialog .actions{margin-top:20px}@media(max-width:1100px){main{padding:25px}.agent-grid{grid-template-columns:repeat(2,1fr)}.stats{grid-template-columns:repeat(2,1fr)}.columns{grid-template-columns:1fr}}@media(max-width:720px){.shell{grid-template-columns:1fr}aside{padding:18px}.brand{margin-bottom:15px}nav{grid-template-columns:repeat(2,1fr)}nav button{padding:8px}.aside-note{display:none}#logout{margin-top:12px}main{padding:20px}header{align-items:flex-start}h1{font-size:26px}.agent-grid,.grid{grid-template-columns:1fr}.login h1{font-size:34px}.toolbar{flex-wrap:wrap}}